COVID-19 vaccination updates for health care workers and residents 90 and older

Two more groups of Ottawa residents can now step forward to receive the COVID-19 vaccine: patient-facing health care workers who are classified as “very high priority” and people age 90 and older. The booking process for each of these groups is different.

If you are a patient-facing health care worker who is in the “very high priority” category, which includes most community-based doctors, dentists, nurse practitioners, midwives and physiotherapists, you can visit to pre-register for your vaccination appointment. You will be contacted with the details to get your appointment when it is your time in the vaccination sequencing. A definition of who is an eligible patient-facing “very high priority” health care worker is available through the Province of Ontario.

If you are 90 or older (born in 1931 or earlier) you can call 613-691-5505 to book an appointment. Service providers can take your call between 7:30 am and 6 pm, Monday to Friday, and 8:30 am to 4 pm Saturday and Sunday. Service is available in multiple languages. Appointments will take place starting Friday, March 12 at the Nepean Sportsplex community vaccination clinic.

The call-in booking system has been put in place to serve residents until a provincial online booking system is launched next week. We know that there is a high demand for these vaccines, so we expect very high call volume for these bookings.

When calling into the booking line, callers will be put into a queue where there is the potential for long wait times.  

Only eligible residents should call the COVID-19 vaccine booking phone line to make an appointment. Please help us keep phone lines open for those who are eligible to receive a vaccine. Please do not call 3-1-1 or the general Ottawa Public Health phone line, as appointments cannot be booked on these lines.

Walk-ins will not be accepted, so please call in advance to book your appointment.

To enable physical distancing and to reduce the number of people in the clinic, please arrive for your vaccine no more than 10 minutes before your appointment time.

In addition, more community vaccination clinics will open across the city after a provincial booking system is put into place and vaccine supply increases. Eligible residents will also be able to book at these locations at that time, so there will be many more opportunities to book an appointment. More information on the clinics and how to book will be available next week.


Accommodations will be made for residents who need help with accessibility and all clinic locations are accessible. If you are a Para Transpo user, you can book your ride to the pop-up clinic through the COVID-19 Vaccination Trip Reservation line at 613-842-3600. If a transportation option is not available to you, you can request a ride to and from the clinic when you book your vaccine appointment.

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Phone: 613-580-2484
Address: 110 Laurier Ave W, Ottawa, ON K1P 1J1