Neighbourhood trauma: What to do when a violent or traumatic incident happens

This was posted more than 12 months ago. The information may be outdated.

Important Resources

This morning’s shooting in our Centretown neighbourhood is tragic and my thoughts are with the victims.  I will continue to keep residents apprised as I learn more about the incident. 

I would like to share some information about what to do when a violent or traumatic incident happens:

Where can you get help?

You are not alone.  Here are some resources to help you, your neighbours and your family:

  • Contact your local Community Health and Resource Centre.  In this case it is the Centretown Community Health Centre at 613-233-4443

  • Call he Distress Centre at 613-238-3311

  • Dial 2-1-1 for a referral to community and social services

Remember that your feelings are normal.  There are many different normal reactions to traumatic events (see attached resource).

How can you help others?  Community support is very important in difficult times.  Listening to each other and helping refer our family, friends and neighbours to existing services is key to keeping healthy. 

The attached resource is from Crime prevention Ottawa, the Coalition of Community Health and Resource Centres and Ottawa Police Services.

Please share it with anyone you feel needs help in dealing with today’s tragic shooting.

I will be out in the community in the next few days with Centretown Community Health Centre and our Community Police Officer to offer any supports required.

Catherine McKenney

Phone: 613-580-2484
Address: 110 Laurier Ave W, Ottawa, ON K1P 1J1