Resources and support

I have heard from countless residents on how they are suffering during this time of crisis.

I want to ensure residents are aware of the City’s supports for residents in need.

Residents can call 2-1-1 for information on government and local community-based health and social services, including emergency financial assistance and food supports.

Please see resources for residents to support their mental health:

·       Distress Centre of Ottawa and Region support line 24 hours a day, 7 days a week, at 613-238-3311, in French there is Tel-Aide Outaouais - 613-741-6433


·       Counselling Connect which offers free counselling sessions over the phone or video call the same day or the next day.


·       The Walk-In Counselling Clinic (reachable by phone at 613-755-2277) offers free counselling without an appointment. Sessions are offered in French, English, Arabic, Spanish, Somali, Cantonese, and Mandarin by phone or video call.


·       AccessMHA help residents over the age 16 years connect to mental health and substance use health services.


·       1Call 1Click help connect children, youth and their families (from birth to 21 years of age) to mental health and addiction services and resources.


For seniors who are in need of transportation or food support you can contact The Good Companions Centre. Tel: (613) 236-0428, email: [email protected]

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Address: 110 Laurier Ave W, Ottawa, ON K1P 1J1