M E M O / N O T E D E S E R V I C E
The purpose of this memorandum is to provide an overview of the rules for areas in Step 1 of
Ontario Regulation 82/20 under the Reopening Ontario Act as they apply to food and drink
establishments. Please note however, that these rules may be subject to change by the Province.
The provincial Roadmap to Reopen is a three-step plan to safely and cautiously reopen the
province and gradually lift public health measures.
Ontario will be moving into Step 1 of the Roadmap to Reopen on Friday, June 11, 2021 at 12:01
a.m. Step 1 focuses on the resumption of more outdoor activities with smaller crowds where risk
of transmission is lower.
Rules for Food and Drink Establishments in “Step 1”
Under “Step 1” of Ontario Regulation 82/20, restaurants, bars, food trucks, concession stands,
and other food and drink establishments may open for outdoor dining, with conditions. Indoor
dining and buffet-style service will not be permitted in “Step 1”.
The new regulations under the Roadmap to Reopen no longer require food and drink
establishments to close by a certain hour. Effective June 11 at 12:01 a.m., these businesses will
be permitted to remain open for outdoor dining and alcohol service until 2:00 a.m., in accordance
with their liquor license and the Right of Way Patio By-law (2017-92, as amended).
Under the rules for areas in Step 1, no more than four people are permitted to be seated together
at an outdoor table unless everyone seated at the table is a member of the same household, a
member of up to one other household who lives alone, or, a caregiver for any member of either
Patrons must also remain seated at all times in any outdoor dining area except:
• while entering/exiting the area and while moving to their table
• while placing, picking up, or paying for an order
• while going to or returning from a washroom
• while lining up to do any of the actions listed above
• where necessary for the purposes of health and safety
The outdoor dining area must be configured in a manner to ensure that patrons seated at
different tables are separated by a distance of at least two metres, or plexiglass or some other
The total number of patrons permitted to be seated outdoors at the establishment must be limited
to the number that can maintain a physical distance of at least two metres from every other
person at the establishment (excluding patrons seated at the same table, in accordance with the
Contact Tracing and Screening
The person responsible for the establishment must record the name and contact information of
every patron that enters the establishment, unless the patron temporarily enters to pick up or pay
for a takeout order. These records must be kept for a period of at least one month and must only
be disclosed to a medical officer of health or an inspector under the Health Protection and
Promotion Act on request.
The establishment must actively screen any dine-in patrons in accordance with the advice,
recommendations and instructions of the Office of the Chief Medical Officer of Health before they
enter the premises of the establishment.
No patron is permitted to line up or congregate outside of the establishment unless they are
maintaining a physical distance of at least two metres from other groups of persons inside or
outside of the establishment.
No patron may be permitted to line up inside the establishment, for the purpose of using a
washroom or to pay, unless they are maintaining a physical distance of at least two metres from
other groups of persons inside or outside the establishment and wearing a face covering in a
manner that covers their mouth, nose and chin, unless they are entitled to any of the exceptions
listed in the regulations (i.e. a medical condition that inhibits ability to wear a mask or face
Other Applicable Rules
• Masks must be worn when entering, exiting, or walking through the establishment (i.e. when
getting up from seat to go to the washroom or to pay).
• The person responsible for the establishment must post a sign in a conspicuous location
visible to the public that states the maximum capacity under which the establishment is
permitted to operate.
• Music must not be played at a decibel level that exceeds the level at which normal
conversation is possible.
• No person shall dance, sing or perform music at the establishment.
• If an outdoor dining area at the establishment is covered by a roof, canopy, tent, awning or
other element, at least two full sides of the entire outdoor dining area must be open to the
outdoors and must not be substantially blocked by any walls or other impermeable physical
• If an outdoor dining area at the establishment is equipped with a retractable roof and the roof
is retracted, at least one full side of the outdoor dining area must be open to the outdoors and
must not be substantially blocked by any walls or other impermeable physical barriers.
While the provincial Step 1 rules address the requirements applicable to the spaces immediately
associated with food and drink establishments, there may be concerns about patrons
congregating outside of those spaces, such as in the right-of-way, particularly in areas of the city
where roads have been closed to vehicular traffic to provide for patios.
By-law and Regulatory Services will monitor those food and drink establishments and enforce the
Step 1 provincial regulations, and any other applicable regulations, accordingly.